Experience Learning and Coaching
that Goes Beyond Business as Usual
LET'S TELL A STORY ABOUT FRANK.
Frank is one of our clients. He told us that he accidentally locked his key inside the car while rushing. He then, predictably, had to call a locksmith and subsequently missed his next appointment. When we asked him how he would fix this problem (as his fairly old car had a tendency to lock itself), he simply replied, “I would probably do nothing.”
So, we asked Frank another question. As we do. We asked him, if the exact same thing happened at the airport while he was on his way to a three-week holiday with his family, would he do it differently? After pondering on this for a moment, he replied, “Yes, that would probably be a bit more of a problem.”
Are you the sort of person that could relate to this scenario because you haven’t had a major outcome?
The moral of the story? Just like with Frank, Human in the System takes you on a journey of guided discovery.
We focus on the learning process and development, rather than the outcome.
Keynote Speaking
Practical experiences from high-risk environments including military aviation, oil & gas, healthcare, deep wreck SCUBA diving, and many more domains, along with a strong academic background mean we can provide a context-rich, emotionally engaging keynote that is based on research but will personally resonate with your audience and give you and your team immediate actionable tools or ideas to take away.
Telling emotive and engaging stories to help you learn! Get in touch for availability and topics.
Interpersonal Skills for an Uncertain and Dynamic World
Develop the insight and skills needed to navigate uncertainty and complexity with a shared mental model within your team.
Highly immersive simulation exercises within the High-Velocity Learning LAB lead to candid and powerful discussions, helping you find the answers within your team to successful team performance.
- How many? 3-24 people
- Main Duration: 1-3 days
- Boost Duration: 4 hours
- Bespoke options available
HOP & LFUO
While human error is normal, we still blame people for making mistakes, even when systemic issues exist. This doesn't help learning nor does it prevent future adverse outcomes. We have to change the narrative.
The Human and Organisational Performance (HOP) and Learning from Unintended Outcomes (LFUO) programmes give you the knowledge and skills to understand how it makes sense for people to do what they did - what was their local rationality - and design and deploy systems which are error tolerant by understanding 'normal work'.
- How many? 6-24 people
- Main Duration: 1-3 days
- Boost Duration: 4 hours
- Combined/bespoke options available
Coaching and Mentoring - Making the Learning 'Sticky'
Training and practice only get you so far. Many need external accountability to dig deep into creating personal, team, and organisational change.
Coaching programmes ranging from 3 to 12 months help you set goals and achieve them. The work is on you, but we help you all the way with fortnightly online meetings and daily support and check-ins via WhatsApp.
Interstellar Missions
These programmes take place over many months and are for those organisations who want to develop their leaders, followers and teams to be at a more holistic and interdependent level. Varying periods of engagement are possible but the minimum engagement would be three months as this is the minimum time that research says habits form over.
HOW WE DO IT...
Through High Velocity Learning Laboratories
STORYTELLING, ABSTRACTION, AND CONTEXTUALISATION
Our process is simple, yet profound. We take powerful real-life lessons from one space; we abstract the theory or concept; and then bring it into to your environment. We set up a safe space for peer learning across teams within your organisation, so you can self-coach, self-correct and self-create through guided discovery.
Learning, innovating, thriving in a complex world (whatever and wherever that world is for you).
HOW DOES GUIDED DISCOVERY WORK?
We don't tell you the answers. We don't give you the solutions. You find them after we engage with curious and humble questions.
But it can be uncomfortable because that isn't how learning has been experienced in the past.
Psychological Safety First
Identify and Correct the Biases
People are the Solution
Transference to Your Work
"This non-technical skills team development program brings everyone, no matter what background and experience to the same level. It forges teamwork in minutes rather than days, or weeks, or even months. Explanations of complex ideas and statements were made easy to understand so that retention is assured."
PAUL TOOMER. TRAINING DIRECTOR.
"The Interpersonal Skills LAB sessions, led by Gareth, have been invaluable to our team. Gareth's approach gave clarity to our blind spots, particularly in areas we considered good but much more was possible to capture and share with the team members. This focus not only enhanced our technical capabilities but also fostered a culture of ongoing development and refinement within our team.
HUGO LOURENCO. AGILE and SCRUM TRAINER
"Organisations mainly focus on technical skill development. This Interpersonal Skills LAB-based programme teaches us the glue that holds that all together, how to reduce errors in our own life, but understand they will happen, and how to build a team to prevent or catch those errors before they become emergencies."
SAM ABBE. TEST DIRECTOR, AIR BATTLE MANAGER, SOFTWARE DEVELOPER
A lot of what is explained in the Interpersonal Skills LAB programme, to some extent is information we already know about what it means to be an effective leader. But the key to this programme is that it makes you dig deeper to the root of your strengths and capabilities, and helps you form a plan of how you actually implement certain behaviours, utilise your skills and draw on a number of tools, in order to be the most effective leader you can be.
Rebecca Hathaway, Producer
I think it's great for developing teamwork skills in addition to reinforcing the course content. It would be extremely beneficial for a new group of people who are trying to accelerate through the normal team formation stages. Also, in a group dynamic where a particular stage of group formation has been solidified or halted, it may work to dislodge said group and allow them to continue toward the 'performing' stage
RO, Team Leader Software Company
"Gareth's delivery of the Interpersonal Skills LAB TTT curriculum exemplifies masterful course design and facilitation. Participants find themselves deeply engrossed in discussions and processes, experiencing frequent "aha" moments throughout. The program offers profound insights into both the explicit content and the subtle art of facilitation. By observing Gareth's structure and style, attendees gain invaluable lessons in effective teaching and course design. This thoroughly enjoyable and welcoming experience provides exceptional value, elevating participants' skills as facilitators and instructional designers."
Sam Gladman. Fighter Pilot and Chief Operations Officer
WHAT DO THESE LEARNING PROGRAMMES LOOK LIKE?
Click on each to find out more about the programmes that we can customise to meet your learning outcomes..
Leadership and Team Development Programmes
Human Performance / Human and Organisational Performance (HOP)
Learning from Unintended Outcomes - Learning Teams
Train the Trainer
Transforming Teams.
UNLOCKING HUMAN PERFORMANCE.
YOUR JOURNEY FOR CONTINUOUS LEARNING STARTS HERE.
Guiding you and your teams to peak performance through thought-provoking and experiential training, coaching, and mentorship.
About | Solutions | Testimonials | Contact | Company Information
m: +44 7966 483832 e: [email protected] a: Malmesbury | Wilts | SN16 9FX
