
My best friend was killed but why would someone drive a vehicle down a pedestrian walkway? The answer isn’t as simple as you might think. In this episode of How Did It Make Sense?, I sit down with in... ...more
GL-Podcasts and Audio ,HITS-Audio-Podcast
April 16, 2026•1 min read

This guide serves as a practical guide for small organisations in high-risk sectors to implement a Just Culture, moving away from a traditional blame-centered approach. It emphasises the importance ... ...more
GL-Video ,HITS Video
April 16, 2026•1 min read

HROs aren't accident-free by luck. Preoccupation with failure, reluctance to simplify, deference to expertise — these are learnable. Be better than yesterday by building the five practices that make r... ...more
HITS-Systems ,HITS-Learning &HITS-framework
April 14, 2026•4 min read

Storytelling transfers the tacit knowledge procedures can't capture. Narrative reaches where training slides don't. Be better than yesterday by treating the stories your people tell as the organisatio... ...more
HITS-Culture ,HITS-Learning &HITS-Incident Analysis
April 14, 2026•3 min read

Most investigations find the person nearest the event, not the conditions that made it possible. The 5 Whys usually stops at the wrong answer. Be better than yesterday by asking what the system create... ...more
HITS-Learning ,HITS-Just Culture &HITS-Incident Analysis
April 14, 2026•3 min read

Non-technical skills degrade before technical ones. Understanding this under comfort doesn't transfer. Be better than yesterday by practising — not just understanding — what good leadership looks like... ...more
HITS-Leadership ,HITS-Non-Technical Skills &HITS-Organisational Learning
April 14, 2026•3 min read

Every witch hunt is a training event that teaches the cost of honesty. Be better than yesterday by building accountability processes that produce learning rather than silence — and trust rather than d... ...more
HITS-Leadership
April 14, 2026•3 min read

Experience brings pattern recognition — and the risk of confident misidentification. The more experienced your team, the harder the system is to see clearly. Be better than yesterday by building habit... ...more
HITS-Leadership
April 14, 2026•3 min read

Culture is the sum of everyday leadership decisions — not the values on the wall. Be better than yesterday by understanding that your people watch what you do when safety conflicts with schedule, budg... ...more
HITS-Leadership
April 14, 2026•3 min read

Accountability and learning aren't opposites — but most organisations collapse them into blame. Dekker's restorative model shows a third way. Be better than yesterday by placing accountability where i... ...more
HITS-Culture
April 14, 2026•3 min read

Stop-work authority on paper isn't stop-work authority in practice. Social, hierarchical, and organisational forces suppress concern. Be better than yesterday by understanding what keeps the concern i... ...more
HITS-Culture
April 14, 2026•3 min read

A perfect incident record tells you incidents weren't recorded — not that your system is safe. Be better than yesterday by investing in understanding why operations succeed, not just cataloguing the o... ...more
HITS-Learning
April 14, 2026•3 min read

Guiding you and your teams to peak performance through thought-provoking and experiential training, coaching, and mentorship.
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