Before the event · Train the Trainer
The learning is only as good as the person facilitating it.
A practical programme in facilitation skills for the people who train, brief and debrief in your organisation, so what they teach is understood, remembered and used, rather than simply presented.
Why this programme exists
Subject experts are rarely taught how people learn.
Most internal trainers are excellent at their jobs and were asked to teach because of it. They know the content inside out. What they are seldom given is the craft of facilitation: how to ask questions that make people think, how to listen without steering, how to manage the energy of a room, and how to create the psychological safety that lets people admit what they don't know.
Without that craft, sessions drift towards reading slides and telling. People attend, nod and go back to work unchanged. This programme gives your trainers, instructors and team leaders the skills to turn a session into learning that reaches the work.
The idea at the centre of it
Learning doesn't happen in the doing. It happens in the reflection on the doing.
That is why the programme is built around practice and debrief, and why participants spend much of their time facilitating rather than listening to us.
What you will cover
Four parts, each building on the last.
Face to face, the programme runs over two days. Online, it runs as four three-hour sessions, with reflection and preparation in between. Each part opens by reflecting on the last, so the learning is consolidated as you go.
Part 1
The role of the facilitator
- Facilitating rather than presenting
- Adapting your style to the group
- Using your voice and managing energy
- Building psychological safety in the room
Part 2
Questioning and listening
- When, how and why to ask questions
- Open, probing and reflective questions
- Handling answers and questions well
- Active listening and its barriers
Part 3
How people learn
- From memorising to understanding to doing
- The experiential learning cycle
- Spaced learning and retention
- Using stories to make it relevant
Part 4
Delivering and feedback
- Each participant delivers a 15-minute session
- A structured debrief after every session
- Feedback from peers and facilitator
- Your own plan for what comes next
How we facilitate
Four things Gareth never forgets in front of a group.
The programme is taught the way we ask participants to teach. These are the habits we model throughout, and the ones we hope your trainers take back with them.
- Own my mistakes in front of the group.
- Remember that I was once a student.
- Ask for feedback often.
- There is always something new to learn.
Format and price
Who it is for, and what it costs.
Who should attend
- In-house trainers and instructors
- Subject experts moving into a training role
- Safety advisers who deliver briefings and toolbox talks
- Supervisors and team leaders who run debriefs
- Anyone who needs to help others learn, not just inform them
Train the Trainer
£2,500
per person. Delivered over two days face to face, or as four three-hour sessions online. It can also be run in-house for a group from your organisation.
- Small groups, so everyone practises
- A facilitated session you deliver and debrief
- Structured feedback from peers and facilitator
Want to deliver the High-Velocity Learning LAB yourselves? That is a separate route. See InterLAB trainer certification.
Book a call
Start with a curious conversation.
Tell us what is happening in your organisation, what you have already tried, and what you would like to be different. We will be honest about whether we can help, and point you elsewhere if someone else would serve you better.
Prefer email? Write to [email protected] and we will reply within two working days.