Training and Seminars

"Tell me and I forget. Teach me and I remember. Involve me and I learn."

Benjamin Franklin

Process Communication Model

Core Topics - Public Seminars

The majority of PCM seminars are delivered within an organisation, but some people can't do this and still want to develop their communications skills. This is why we run open seminars which are priced very competitively. We also provide a profile and 1-2-1 debrief for those who want to know more but can't commit to a full seminar. There is a discount if you subsequently enrol on a full core topics seminar. 

Discover how to use your communications skills more effectively in business and personal relationships by attending this seminar. The PCM core topics seminar is a three-day program covering all the fundamentals of the Model and can be tailored to the business or healthcare environment. The seminar uses theory, experiential exercises, group discussion and coaching to ensure the real-world application of these skills is understood and can be practiced.

The seminar will show you how to apply the principles of PCM to your work environment and interact efficiently with a variety of people; it also applies to personal relationships. You will discover how to use the model to motivate yourself and others, recognise reactions to stress, predict distress behaviours and develop skills to manage and invite others out of distress. By the end of the seminar, you will be able to apply the principles of PCM in all your relationships. You will develop several new skills.

Fee - £750 inc VAT. (There are currently offers running regarding PCM seminars, follow the link below for information).

Included in the course price:

- 30+ page personal profile worth £120 .
- 150 page course notes book.
- Four follow-up coaching emails.
- Access to additional online training materials.
- Attendance certificate.
- Lunch and refreshments

Attendance certificate can be used for 24 hours of self-certified CPD.

Book a place on an open seminar

Advanced Topics (Conflict Resolution) Public Seminar

"Taking your PCM knowledge further..."

This 2-day module takes you further into the model and provides additional exercises and practice to hone your new skills. As well as more advanced knowledge you will receive coaching and feedback on the application of the skills. Attendance at the 3-day Core Topics seminar is a prerequisite to attending the advanced seminar.

Fee - £450 inc VAT.

Included in the course price:

- 30 page course notes book.
- Four follow-up coaching emails.
- Access to additional online training materials.
- Attendance certificate.
- Lunch and refreshments

Attendance certificate can be used for 24 hours of self-certified CPD.

PCM Personal Profile and 1 hour debrief (UK only)

Complete the online questionnaire, receive a 30+ page personal profile inventory (PPI) and a one hour one-to-one call to discuss your PPI and how to get the most from it. If you decide to attend a core topics seminar, you will receive a code for £100 off the course fee.

Learn about solving your personal miscommunications now...

Developing Non-Technical Skills

This 2-day course is primarily aimed at healthcare professionals operating with their own personal CPD budget and focuses on practicing and developing non-technical skills (decision-making, situational awareness, communications, teamwork, leadership & followership, and performance shaping factors). This is achieved by using a combination of theory, experiential learning via GemaSim and specific case studies.

Fee - £450 per person inc VAT.

Included in the course price:

- 20 page course notes book.
- Four follow-up coaching emails.
- Access to additional online training materials.
- Attendance certificate.
- Lunch and refreshments

Attendance certificate can be used for 16 hours of self-certified CPD.

Register your interest for the next course

"Awesome! Overall challenging and concepts well presented. Learning team and personal behaviours under pressure and areas to watch for improvement is invaluable."

Rebekah Marshall
Chief of Staff, Microsoft Seattle

"This course taught me to not be afraid to challenge myself "

Andrea Petersen
Owner Ocean Quest Charters

"This course focusses a team to identify their own short-comings as a leader and follower, and during the course it allows them the freedom to improve. I find that I am good at tasks and following orders, but as a leader I demand too much"

Bert Ho
National Park Service SRC Diver

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